Personalised Painting

  • Can I see a preview of my personalised design before ordering?

    In some cases, we can provide a preview of a personalised design upon request - for example, if you’re unsure about your image choice or ordering for a special gift. Before requesting a preview, we strongly encourage you to review the photo guidance in the product description and make your own j...

  • Can you edit or improve my photo before creating the kit?

    No - we don’t edit, alter, or enhance photos, and we’re unable to make custom changes or create bespoke artwork from your image. Any photo editing or improvements will need to be done by you or through a third-party service before uploading. The image you submit will be translated into a paint b...

  • How detailed will my personalised painting be?

    The level of detail in a personalised painting depends entirely on the photo you upload. Because personalised kits are created from real images rather than designs specifically chosen for paint by numbers, they are often more detailed and time-consuming than our in-house designs. Photos with bus...

  • How do I choose the best photo for my personalised kit?

    Choosing the right photo is key to achieving the best possible result. A clear, well-lit image will translate far more accurately into a paint by numbers design. For best results, we recommend: High resolution & sharp focus – images should be clear and not blurry or pixelated when zoomed in...

  • How long does production take for personalised kits?

    Personalised kits typically take 1–3 days to be prepared before dispatch, depending on when the order is placed (for example, the time of day or whether it falls around a weekend). They usually require around one additional working day compared to our in-house designs. This extra time allows us ...

  • What size do you recommend for a personalised kit?

    For best results, we recommend choosing a canvas with proportions similar to your original photo. As a guide, 40×50cm works well for vertical images, while 40×60cm is ideal for landscape images. Both sizes produce great results, the choice often comes down to personal preference or the space you ...